1.  If you have gender request for your therapists or have request for one specific therapist, please call us instead of online booking.

2. Please be on time. First time clients need to be 15 minutes early to fill up in-take form and find parking. Returning clients are recommended to arrive 5 minutes early. While we do our best to accommodate late customers, sometimes they receive shorter session.

3. Our booking system  supports cancellation and rescheduling online if you choose to create an account with us. If you want to cancel or reschedule, please login and do so 24 hours before the appointment. Or you can always call us. To ensure your request is processed timely please don’t email to cancel or reschedule your appointment.